Cancelling an offer

You never have to take an offer, or keep one.

Key takeaways

  • Decline at deposit.
  • Forfeit an active bonus in your account.
  • You lose the bonus and its winnings.
  • Your own money is unaffected.

The short answerOpt out when depositing, or ask support to remove an active bonus. You lose the bonus and what it won, never your deposit.

Declining

  1. Do not opt in, or untick the offer.
  2. Tell live chat you want no bonus.
  3. Keep the reply.

Forfeiting

ItemOutcome
Bonus balanceRemoved
Winnings from bonus fundsRemoved
Remaining depositYours
Cash winnings from your own stakesYours

Why you might

  • You want to withdraw now.
  • You want to play table games.
  • The deadline is not realistic.

Wager-free spins

Nothing to cancel: winnings are already cash.

More explainers: Offers and payment methods, Offer abuse rules and The 80 free spins offer.

Elsewhere on the site: Best casino offers for daily players, Best no wagering casino offers UK, Wagering explained, PlayOJO vs Casumo and Best casino offers for sports fans.

At each casino

CasinoOfferAnything to cancel?Before it starts
CoralBet £10 on slots, get 100 free spinsNo: winnings are cashDo not accept the spins
LadbrokesPlay £10 on slots, get up to 500 free spinsNo: winnings are cashDo not claim
PlayOJO80 free spins, no wageringNo: winnings are cashDo not use the offer link
Casumo50% bonus up to £100Yes: an active bonus with wageringDo not opt in
10bet100% bonus up to £25Yes: an active bonus with wageringDo not select the bonus

When it is the right call

If the balance is above your deposit and the wagering deadline is close, forfeiting and withdrawing what is yours can be better than gambling on finishing. Work out what remains to be staked first, with the offer calculator.

How long it takes

Forfeiting is immediate in most accounts. A withdrawal afterwards follows the usual checks.

Offer terms dated 5 October 2026, from each casino's published conditions. Other details are reported by independent reviews. How we judge offers. 18+. Free help: 0808 8020 133 or safer gambling.

Frequently asked questions

Can I cancel a casino offer?

Yes.

Do I lose my deposit?

No.

Can I decline at sign-up?

Yes.

What do I lose?

The bonus and its winnings.

18+ only. Please gamble responsibly.

Gambling can be addictive. Free, confidential help is available 24 hours a day from the National Gambling Helpline on 0808 8020 133. Visit BeGambleAware.org and GamCare, or block yourself from all UK-licensed gambling sites with GAMSTOP.

This site contains adverts. We may earn commission when you sign up through our links. Advertiser disclosure.